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文档列表

7. Continual Service Improvement (CSI)/7. Putting CSI Into Practice.mp4 177.6 MB
7. Continual Service Improvement (CSI)/6. Metrics and Measures.mp4 162.2 MB
5. Service Transition/5. Knowledge Management.mp4 142.6 MB
4. Service Design/22. Supplier Management Process.mp4 132.3 MB
3. Service Strategy/3. Creating Value.mp4 119.3 MB
1. The Foundations of the Foundations Course/7. Best Practices.mp4 119.2 MB
6. Service Operations/18. Service Desk Personnel.mp4 114.4 MB
1. The Foundations of the Foundations Course/1.3 Section 4 - Service Design.pdf.pdf 110.2 MB
1. The Foundations of the Foundations Course/1.6 Section 5 - Service Transition.pdf.pdf 79.2 MB
1. The Foundations of the Foundations Course/8. Essential Definitions.mp4 59.7 MB
7. Continual Service Improvement (CSI)/9. Tools in CSI.mp4 55.5 MB
1. The Foundations of the Foundations Course/1.1 Section 3 - Service Strategy.pdf.pdf 50.9 MB
4. Service Design/5. Service Design Packages (SDPs).mp4 48.8 MB
5. Service Transition/11. Change Process Flow.mp4 40.7 MB
1. The Foundations of the Foundations Course/4. Where Can I Take the ITIL Foundation Exam.mp4 38.6 MB
1. The Foundations of the Foundations Course/1.4 Section 6 - Service Operations.pdf.pdf 37.5 MB
4. Service Design/20. IT Service Continuity Management.mp4 34.5 MB
4. Service Design/7. Service Catalog Management Process.mp4 32.2 MB
3. Service Strategy/4. Assets in Service Strategy.mp4 28.8 MB
5. Service Transition/16. Release and Deployment Management.mp4 28.3 MB
5. Service Transition/9. Change Management.mp4 28.1 MB
4. Service Design/13. Availability Management Process.mp4 28.0 MB
5. Service Transition/7. SACM Definitions and Concepts.mp4 27.6 MB
1. The Foundations of the Foundations Course/1. Welcome to the ITIL Foundation Course!.mp4 26.8 MB
4. Service Design/11. Capacity Management.mp4 26.7 MB
3. Service Strategy/8. Financial Management Process.mp4 25.9 MB
6. Service Operations/8. Incident Management Process.mp4 25.6 MB
6. Service Operations/3. Principles of Service Operation.mp4 25.6 MB
7. Continual Service Improvement (CSI)/3. Principles of CSI.mp4 23.7 MB
4. Service Design/2. Objectives of Service Design.mp4 23.7 MB
1. The Foundations of the Foundations Course/10. Organizational Structure.mp4 23.6 MB
1. The Foundations of the Foundations Course/11. Risk.mp4 22.9 MB
4. Service Design/12. Capacity Management (Continued).mp4 22.6 MB
3. Service Strategy/2. Objectives of Service Strategy.mp4 22.3 MB
3. Service Strategy/1. Service Strategy (Overview).mp4 21.4 MB
6. Service Operations/13. Problem Management Process.mp4 21.0 MB
5. Service Transition/10. 3 Types of Changes.mp4 20.5 MB
4. Service Design/9. Service Level Management (SLM) Process.mp4 19.8 MB
4. Service Design/8. Types of Service Catalogs.mp4 19.5 MB
7. Continual Service Improvement (CSI)/1. Continual Service Improvement (Overview).mp4 19.2 MB
1. The Foundations of the Foundations Course/1.5 Section 1 - Foundations of the Foundations.pdf.pdf 19.0 MB
4. Service Design/18. Expanded Incident Lifecycle.mp4 18.8 MB
4. Service Design/10. Service Level Management (SLM) Process (Continued).mp4 18.6 MB
4. Service Design/21. Information Security Management Process.mp4 18.6 MB
5. Service Transition/12. Change Advisory Board.mp4 18.4 MB
6. Service Operations/14. Request Fulfillment Process.mp4 18.2 MB
5. Service Transition/18. Release and Deployment Process.mp4 18.0 MB
1. The Foundations of the Foundations Course/9. Governance Control.mp4 18.0 MB
6. Service Operations/19. Structure of the Service Desk.mp4 17.5 MB
6. Service Operations/24. Tools in Service Operation.mp4 17.5 MB
4. Service Design/15. Risk Analysis in Availability.mp4 17.2 MB
1. The Foundations of the Foundations Course/6. What Does ITIL Provide.mp4 16.7 MB
5. Service Transition/2. Objectives of Service Transition.mp4 16.6 MB
7. Continual Service Improvement (CSI)/4. CSI Process.mp4 16.2 MB
4. Service Design/6. Design Coordination Process.mp4 15.9 MB
3. Service Strategy/6. Service Portfolio Management Process.mp4 15.8 MB
6. Service Operations/17. Service Desk Functions.mp4 15.5 MB
4. Service Design/17. Fault-Tree Analysis.mp4 13.7 MB
6. Service Operations/11. Problem Management.mp4 13.6 MB
6. Service Operations/16. The Service Desk.mp4 13.3 MB
7. Continual Service Improvement (CSI)/2. Objectives of Continual Service Improvement.mp4 12.9 MB
4. Service Design/3. Complete Service Design.mp4 12.9 MB
4. Service Design/1. Service Design (Overview).mp4 12.7 MB
6. Service Operations/12. Problem Management Concepts.mp4 12.7 MB
6. Service Operations/5. Event Types.mp4 12.7 MB
7. Continual Service Improvement (CSI)/5. An Approach to CSI.mp4 12.6 MB
5. Service Transition/8. SACM's 5 Principles.mp4 12.5 MB
5. Service Transition/14. Change Models.mp4 12.1 MB
5. Service Transition/6. Service Asset and Configuration Management.mp4 11.7 MB
3. Service Strategy/7. Business Relationship Management Process.mp4 11.5 MB
5. Service Transition/17. Release and Deployment Assets.mp4 11.4 MB
6. Service Operations/20. IT Operations Management.mp4 11.4 MB
6. Service Operations/15. Access Management.mp4 11.2 MB
6. Service Operations/1. Service Operation (Overview).mp4 10.9 MB
2. The Service Lifecycle/1. The Service Lifecycle.mp4 10.6 MB
6. Service Operations/21. Technical Management.mp4 10.6 MB
5. Service Transition/1. Service Transition (Overview).mp4 10.5 MB
6. Service Operations/22. Applications Management.mp4 10.5 MB
5. Service Transition/3. Outsourcing in Service Transition.mp4 10.4 MB
6. Service Operations/7. Incident Management (Scope).mp4 10.3 MB
1. The Foundations of the Foundations Course/1.7 Section 7 - Continual Service Improvement (CSI).pdf.pdf 9.9 MB
4. Service Design/19. Availability Measurement.mp4 9.8 MB
5. Service Transition/4. Transition Planning and Support.mp4 9.7 MB
6. Service Operations/2. Objectives of Service Operation.mp4 9.3 MB
4. Service Design/14. Reactive and Proactive Availability.mp4 9.2 MB
3. Service Strategy/11. Tools in Service Strategy.mp4 9.0 MB
1. The Foundations of the Foundations Course/2. Exam Fundamentals.mp4 8.8 MB
6. Service Operations/4. Event Management.mp4 8.8 MB
1. The Foundations of the Foundations Course/5. ITSM and ITIL.mp4 8.6 MB
3. Service Strategy/5. Strategy Management Process.mp4 8.6 MB
1. The Foundations of the Foundations Course/3. Important Message About the Course.mp4 8.5 MB
6. Service Operations/10. Models for Incident Handling.mp4 8.4 MB
4. Service Design/4. The Four P's of Service Design.mp4 8.3 MB
6. Service Operations/6. Incident Management (Purpose).mp4 8.3 MB
1. The Foundations of the Foundations Course/12. Toolsets in ITIL.mp4 8.1 MB
6. Service Operations/25. Service Operations Interactions.mp4 8.0 MB
5. Service Transition/15. Change Documents.mp4 7.8 MB
3. Service Strategy/9. Demand Management Process.mp4 7.7 MB
5. Service Transition/19. Service Validation and Testing Process.mp4 7.7 MB
6. Service Operations/9. Major Incidents.mp4 7.1 MB
4. Service Design/24. Tools in Service Design.mp4 6.5 MB
5. Service Transition/13. Change Authority.mp4 6.1 MB
3. Service Strategy/10. Roles in Service Strategy.mp4 6.0 MB
8. Conclusion/2. BONUS Thank you and Discounted Coupons for Our Other Courses.mp4 6.0 MB
4. Service Design/16. Component Failure Impact Analysis.mp4 5.9 MB
5. Service Transition/22. Tools in Service Transition.mp4 5.7 MB
6. Service Operations/23. Roles in Service Operation.mp4 5.6 MB
7. Continual Service Improvement (CSI)/8. Roles in CSI.mp4 5.2 MB
8. Conclusion/1. Conclusion and Congratulations!.mp4 5.1 MB
5. Service Transition/20. Change Evaluation.mp4 4.5 MB
4. Service Design/23. Roles in Service Design.mp4 4.4 MB
5. Service Transition/21. Roles in Service Transition.mp4 3.9 MB
8. Conclusion/2.1 Udemy Coupon Codes (Graduate).pdf.pdf 2.9 MB
2. The Service Lifecycle/1.1 Section 2 - The Service Lifecycle.pdf.pdf 1.3 MB
1. The Foundations of the Foundations Course/1.2 Section 2 - The Service Lifecycle.pdf.pdf 1.3 MB
2. The Service Lifecycle/2.1 Processes, Functions, and Phases.pdf.pdf 160.7 kB
3. Service Strategy/4. Assets in Service Strategy.vtt 27.3 kB
5. Service Transition/7. SACM Definitions and Concepts.vtt 24.4 kB
4. Service Design/5. Service Design Packages (SDPs).vtt 23.8 kB
3. Service Strategy/8. Financial Management Process.vtt 23.3 kB
6. Service Operations/8. Incident Management Process.vtt 22.8 kB
1. The Foundations of the Foundations Course/8. Essential Definitions.vtt 22.8 kB
7. Continual Service Improvement (CSI)/7. Putting CSI Into Practice.vtt 22.6 kB
5. Service Transition/11. Change Process Flow.vtt 21.9 kB
4. Service Design/2. Objectives of Service Design.vtt 21.8 kB
4. Service Design/13. Availability Management Process.vtt 21.4 kB
7. Continual Service Improvement (CSI)/3. Principles of CSI.vtt 20.4 kB
5. Service Transition/10. 3 Types of Changes.vtt 20.4 kB
7. Continual Service Improvement (CSI)/6. Metrics and Measures.vtt 18.5 kB
4. Service Design/12. Capacity Management (Continued).vtt 18.4 kB
4. Service Design/20. IT Service Continuity Management.vtt 17.9 kB
4. Service Design/9. Service Level Management (SLM) Process.vtt 17.2 kB
4. Service Design/15. Risk Analysis in Availability.vtt 17.2 kB
6. Service Operations/14. Request Fulfillment Process.vtt 16.6 kB
4. Service Design/18. Expanded Incident Lifecycle.vtt 16.4 kB
4. Service Design/8. Types of Service Catalogs.vtt 16.4 kB
6. Service Operations/17. Service Desk Functions.vtt 16.1 kB
4. Service Design/21. Information Security Management Process.vtt 15.8 kB
6. Service Operations/19. Structure of the Service Desk.vtt 15.8 kB
5. Service Transition/18. Release and Deployment Process.vtt 15.7 kB
6. Service Operations/18. Service Desk Personnel.vtt 15.6 kB
4. Service Design/22. Supplier Management Process.vtt 15.5 kB
4. Service Design/7. Service Catalog Management Process.vtt 15.5 kB
5. Service Transition/9. Change Management.vtt 15.5 kB
6. Service Operations/24. Tools in Service Operation.vtt 15.2 kB
5. Service Transition/16. Release and Deployment Management.vtt 15.0 kB
5. Service Transition/2. Objectives of Service Transition.vtt 15.0 kB
4. Service Design/10. Service Level Management (SLM) Process (Continued).vtt 14.1 kB
6. Service Operations/3. Principles of Service Operation.vtt 14.0 kB
7. Continual Service Improvement (CSI)/4. CSI Process.vtt 14.0 kB
6. Service Operations/13. Problem Management Process.vtt 13.6 kB
6. Service Operations/16. The Service Desk.vtt 13.6 kB
3. Service Strategy/6. Service Portfolio Management Process.vtt 13.3 kB
6. Service Operations/11. Problem Management.vtt 13.1 kB
4. Service Design/11. Capacity Management.vtt 13.0 kB
7. Continual Service Improvement (CSI)/2. Objectives of Continual Service Improvement.vtt 12.6 kB
6. Service Operations/12. Problem Management Concepts.vtt 12.5 kB
3. Service Strategy/2. Objectives of Service Strategy.vtt 12.3 kB
1. The Foundations of the Foundations Course/11. Risk.vtt 12.3 kB
3. Service Strategy/3. Creating Value.vtt 12.2 kB
5. Service Transition/5. Knowledge Management.vtt 12.2 kB
1. The Foundations of the Foundations Course/10. Organizational Structure.vtt 11.7 kB
4. Service Design/1. Service Design (Overview).vtt 11.5 kB
1. The Foundations of the Foundations Course/7. Best Practices.vtt 11.4 kB
5. Service Transition/8. SACM's 5 Principles.vtt 11.3 kB
4. Service Design/3. Complete Service Design.vtt 10.9 kB
5. Service Transition/12. Change Advisory Board.vtt 10.8 kB
7. Continual Service Improvement (CSI)/5. An Approach to CSI.vtt 10.8 kB
6. Service Operations/5. Event Types.vtt 10.6 kB
5. Service Transition/6. Service Asset and Configuration Management.vtt 10.6 kB
6. Service Operations/15. Access Management.vtt 10.6 kB
3. Service Strategy/1. Service Strategy (Overview).vtt 10.2 kB
7. Continual Service Improvement (CSI)/1. Continual Service Improvement (Overview).vtt 10.2 kB
5. Service Transition/17. Release and Deployment Assets.vtt 10.1 kB
3. Service Strategy/7. Business Relationship Management Process.vtt 9.9 kB
1. The Foundations of the Foundations Course/1. Welcome to the ITIL Foundation Course!.vtt 9.6 kB
6. Service Operations/20. IT Operations Management.vtt 9.5 kB
5. Service Transition/3. Outsourcing in Service Transition.vtt 9.5 kB
1. The Foundations of the Foundations Course/9. Governance Control.vtt 9.2 kB
4. Service Design/19. Availability Measurement.vtt 8.8 kB
6. Service Operations/1. Service Operation (Overview).vtt 8.8 kB
1. The Foundations of the Foundations Course/4. Where Can I Take the ITIL Foundation Exam.vtt 8.7 kB
4. Service Design/14. Reactive and Proactive Availability.vtt 8.6 kB
6. Service Operations/7. Incident Management (Scope).vtt 8.6 kB
5. Service Transition/4. Transition Planning and Support.vtt 8.5 kB
4. Service Design/17. Fault-Tree Analysis.vtt 7.8 kB
4. Service Design/6. Design Coordination Process.vtt 7.4 kB
6. Service Operations/25. Service Operations Interactions.vtt 7.1 kB
7. Continual Service Improvement (CSI)/9. Tools in CSI.vtt 7.1 kB
1. The Foundations of the Foundations Course/6. What Does ITIL Provide.vtt 7.0 kB
6. Service Operations/4. Event Management.vtt 6.9 kB
6. Service Operations/10. Models for Incident Handling.vtt 6.9 kB
5. Service Transition/15. Change Documents.vtt 6.8 kB
4. Service Design/4. The Four P's of Service Design.vtt 6.6 kB
3. Service Strategy/9. Demand Management Process.vtt 6.5 kB
3. Service Strategy/10. Roles in Service Strategy.vtt 6.2 kB
5. Service Transition/14. Change Models.vtt 6.0 kB
6. Service Operations/6. Incident Management (Purpose).vtt 5.9 kB
6. Service Operations/9. Major Incidents.vtt 5.8 kB
5. Service Transition/1. Service Transition (Overview).vtt 5.8 kB
2. The Service Lifecycle/1. The Service Lifecycle.vtt 5.7 kB
6. Service Operations/21. Technical Management.vtt 5.4 kB
5. Service Transition/13. Change Authority.vtt 5.2 kB
6. Service Operations/22. Applications Management.vtt 5.2 kB
5. Service Transition/22. Tools in Service Transition.vtt 5.1 kB
6. Service Operations/2. Objectives of Service Operation.vtt 4.6 kB
6. Service Operations/23. Roles in Service Operation.vtt 4.3 kB
7. Continual Service Improvement (CSI)/8. Roles in CSI.vtt 4.3 kB
3. Service Strategy/5. Strategy Management Process.vtt 4.2 kB
3. Service Strategy/11. Tools in Service Strategy.vtt 4.1 kB
5. Service Transition/19. Service Validation and Testing Process.vtt 3.9 kB
5. Service Transition/20. Change Evaluation.vtt 3.7 kB
1. The Foundations of the Foundations Course/12. Toolsets in ITIL.vtt 3.5 kB
4. Service Design/24. Tools in Service Design.vtt 3.3 kB
8. Conclusion/1. Conclusion and Congratulations!.vtt 3.3 kB
1. The Foundations of the Foundations Course/5. ITSM and ITIL.vtt 3.2 kB
1. The Foundations of the Foundations Course/2. Exam Fundamentals.vtt 3.2 kB
4. Service Design/16. Component Failure Impact Analysis.vtt 2.7 kB
4. Service Design/23. Roles in Service Design.vtt 2.5 kB
5. Service Transition/21. Roles in Service Transition.vtt 2.5 kB
1. The Foundations of the Foundations Course/3. Important Message About the Course.vtt 2.5 kB
8. Conclusion/2. BONUS Thank you and Discounted Coupons for Our Other Courses.vtt 1.6 kB
2. The Service Lifecycle/2. Overview of Processes & Phases.html 358 Bytes
1. The Foundations of the Foundations Course/4.1 ITIL Foundation Certification Exam Sign-up.html 176 Bytes
8. Conclusion/2.9 Risk Management for Cybersecurity and IT Managers.html 137 Bytes
8. Conclusion/2.15 CompTIA Security+ (SY0-501) 5 Practice Exams & Simulations!.html 135 Bytes
8. Conclusion/2.10 PRINCE2 Agile Foundation (Get certified in the next 7 days!).html 128 Bytes
8. Conclusion/2.6 ITIL Foundation Cram to Pass the ITIL Exam in 7 Days!.html 127 Bytes
[FreeCourseLab.com].url 126 Bytes
8. Conclusion/2.20 Anatomy of a Cyber Attack Beginner Hacking with Metasploit.html 124 Bytes
8. Conclusion/2.21 ITIL Foundation Practice Certification Exams (6 Exams).html 123 Bytes
8. Conclusion/2.17 PRINCE2 Foundation Practice Certification Exams (6 Exams).html 122 Bytes
9. Practice Exam/1. Practice Exam 1 ITIL Foundation.html 122 Bytes
9. Practice Exam/2. Practice Exam 2 ITIL Foundation.html 122 Bytes
1. The Foundations of the Foundations Course/13. Foundations of the ITIL Foundation.html 121 Bytes
2. The Service Lifecycle/3. The Service Lifecycle.html 121 Bytes
3. Service Strategy/12. Service Strategy.html 121 Bytes
4. Service Design/25. Service Design.html 121 Bytes
5. Service Transition/23. Service Transition.html 121 Bytes
6. Service Operations/26. Service Operations.html 121 Bytes
7. Continual Service Improvement (CSI)/10. Continual Service Improvement (CSI).html 121 Bytes
8. Conclusion/2.14 CompTIA Network+ (N10-007) 5 Practice Exams & Simulations.html 121 Bytes
8. Conclusion/2.3 Introduction to Malware Analysis for Incident Responders.html 120 Bytes
8. Conclusion/2.13 ITIL Foundation Complete ITIL Exam Preparation Course.html 119 Bytes
8. Conclusion/2.2 WiFi Hacking Wireless Penetration Testing for Beginners.html 119 Bytes
8. Conclusion/2.11 CompTIA CySA+ (CS0-001) Complete Course and Practice Exam.html 118 Bytes
8. Conclusion/2.18 How to Pass Certification Exams with Strategic Test Taking!.html 118 Bytes
8. Conclusion/2.19 #UNOFFICIAL# Certified Ethical Hacker (CEH) Practice Exams.html 117 Bytes
8. Conclusion/2.5 Introduction to Cloud Security with Microsoft Azure.html 117 Bytes
8. Conclusion/2.16 PRINCE2 Foundation Cram to Pass the PRINCE2 Exam in 7 Days!.html 116 Bytes
8. Conclusion/2.4 CompTIA Security+ (SY0-501) Complete Course & Practice Exam.html 116 Bytes
8. Conclusion/2.12 CompTIA Pentest+ (PT0-001) Complete Course & Practice Exam.html 115 Bytes
8. Conclusion/2.8 CompTIA Network+ Cert (N10-007) Full Course & Practice Exam.html 115 Bytes
8. Conclusion/2.7 CompTIA CySA+ (CS0-001) 5 Practice Certification Exams.html 114 Bytes

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