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【影视】 ITIL Foundation 11-17-2016

收录时间:2020-02-25 文档个数:32 文档大小:1.5 GB 最近下载:2025-02-05 人气:4856 磁力链接

• 10 - Service Level Management.mp4 93.4 MB
• 18 - Change Management.mp4 75.9 MB
• 04 - Processes 101.mp4 72.0 MB
• 22 - Service Operation Overview.mp4 65.8 MB
• 25 - Incident Management.mp4 64.9 MB
• 17 - Configuration Management.mp4 64.7 MB
• 13 - IT Service Continuity Management (ITSCM).mp4 59.0 MB
• 11 - Availability Management.mp4 56.8 MB
• 19 - Release and Deployment.mp4 55.8 MB
• 08 - Service Design Package.mp4 55.2 MB
• 06 - Financial Management.mp4 53.8 MB
• 03 - ITSM Lifecycle Fundamentals.mp4 52.2 MB
• 02 - Service Management Fundamentals.mp4 52.0 MB
• 31 - 7-Step Improvement Process.mp4 51.3 MB
• 20 - Knowledge Management.mp4 50.5 MB
• 26 - Problem Management.mp4 46.1 MB
• 29 - Continual Service Improvement- Overview.mp4 45.4 MB
• 05 - Service Portfolios.mp4 45.1 MB
• 12 - Capacity Management.mp4 43.7 MB
• 07 - Business Relationship Management.mp4 39.2 MB

猜你喜欢： 11 Foundation 2016 ITIL 17

【影视】 [ DevCourseWeb.com ] Itil 4 Foundation Certification Exam Preparation

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• ~Get Your Files Here !/3 - Sample Paper 01 Answers and Rationale Discussion.mp4 664.0 MB
• ~Get Your Files Here !/5 - Sample Paper 02 Answers and Rationale Discussion.mp4 629.4 MB
• ~Get Your Files Here !/1 - Mock Exam Introduction.mp4 36.9 MB
• ~Get Your Files Here !/2 - Sample Paper 01 Mock Exam Guide.html 505 Bytes
• ~Get Your Files Here !/4 - Sample Paper 02 Mock Exam Guide.html 505 Bytes
• ~Get Your Files Here !/Bonus Resources.txt 386 Bytes
• Get Bonus Downloads Here.url 182 Bytes

猜你喜欢： Preparation Foundation Itil Exam Certification DevCourseWeb com

【影视】 Организация службы Service Desk. Домен ITIL Operations

收录时间:2020-02-02 文档个数:8 文档大小:1.2 GB 最近下载:2025-02-07 人气:9522 磁力链接

• 2011-04-14 18.35 SERVDESK 08_04_15_04 RAD v.wmv 245.5 MB
• 2011-04-11 18.30 SERVDESK 08_04_15_04 RAD v.wmv 214.6 MB
• 2011-04-13 18.35 SERVDESK 08_04_15_04 RAD v.wmv 213.4 MB
• 2011-04-15 18.40 SERVDESK 08_04_15_04 RAD v.wmv 188.5 MB
• 2011-04-15 20.55 SERVDESK 08_04_15_04 RAD v.wmv 129.9 MB
• 2011-04-08 18.53 SERVDESK 08_04_15_04 RAD v.wmv 110.2 MB
• 2011-04-12 18.36 SERVDESK 08_04_15_04 RAD v.wmv 71.8 MB
• 2011-04-12 20.12 SERVDESK 08_04_15_04 RAD v.wmv 65.4 MB

猜你喜欢： Operations ITIL Service Desk

【影视】 [Специалист] Основы ITIL. IT Service Management по стандартам V.3.1

收录时间:2020-01-31 文档个数:6 文档大小:1.2 GB 最近下载:2025-01-29 人气:9112 磁力链接

• 2012-02-06 06.33 ITIL 30.01-06.02 v R.wmv 274.5 MB
• 2012-02-03 18.34 ITIL 30.01-06.02 v R.wmv 217.1 MB
• 2012-01-31 18.35 ITIL 30.01-06.02 v R.wmv 205.5 MB
• 2012-02-02 18.36 ITIL 30.01-06.02 v R.wmv 196.5 MB
• 2012-01-30 18.38 ITIL 30.01-06.02 v R.wmv 158.7 MB
• 2012-02-01 18.37 ITIL 30.01-06.02 v R.wmv 149.3 MB

猜你喜欢： Management ITIL Service 3.1

【影视】 [ FreeCourseWeb.com ] Udemy - ITIL 4 Foundation Certification Exam Training

收录时间:2021-09-01 文档个数:207 文档大小:1.2 GB 最近下载:2025-02-06 人气:8107 磁力链接

• ~Get Your Files Here !/4. The ITIL Service Value System/13. Service Value Chain The 6 Activities.mp4 57.9 MB
• ~Get Your Files Here !/4. The ITIL Service Value System/15. The Continual Improvement Model.mp4 52.7 MB
• ~Get Your Files Here !/1. Introduction/1. ITIL 4 Foundation Certification Exam Training.mp4 51.2 MB
• ~Get Your Files Here !/2. Concepts of Service Management/6. Outcomes, Costs, Risks, and Utility & Warranty.mp4 34.8 MB
• ~Get Your Files Here !/2. Concepts of Service Management/3. Organizations, Service providers, Service consumers, and other stakeholders.mp4 34.1 MB
• ~Get Your Files Here !/3. The Four Dimensions of Service Management/3. Information and Technology.mp4 30.9 MB
• ~Get Your Files Here !/3. The Four Dimensions of Service Management/5. Value Streams and Processes.mp4 29.5 MB
• ~Get Your Files Here !/5. ITIL Management Practices/27. Service Management Practices Service Continuity Management.mp4 26.6 MB
• ~Get Your Files Here !/4. The ITIL Service Value System/1. The Service Value System Overview.mp4 25.9 MB
• ~Get Your Files Here !/1. Introduction/2. Introduction to IT Service Management.mp4 25.3 MB
• ~Get Your Files Here !/5. ITIL Management Practices/16. Service Management Practices Availability Management.mp4 25.2 MB
• ~Get Your Files Here !/4. The ITIL Service Value System/4. Guiding Principle #1 Focus on Value.mp4 23.6 MB
• ~Get Your Files Here !/1. Introduction/3. About ITIL.mp4 22.2 MB
• ~Get Your Files Here !/2. Concepts of Service Management/4. Products and Services.mp4 22.0 MB
• ~Get Your Files Here !/4. The ITIL Service Value System/10. Guiding Principle #7 Optimize and Automate.mp4 21.4 MB
• ~Get Your Files Here !/5. ITIL Management Practices/11. General Management Practices Risk Management.mp4 21.1 MB
• ~Get Your Files Here !/5. ITIL Management Practices/14. General Management Practices Supplier Management.mp4 21.0 MB
• ~Get Your Files Here !/5. ITIL Management Practices/22. Service Management Practices Monitoring and Event Management.mp4 20.5 MB
• ~Get Your Files Here !/5. ITIL Management Practices/13. General Management Practices Strategy Management.mp4 18.9 MB
• ~Get Your Files Here !/5. ITIL Management Practices/29. Service Management Practices Service Desk.mp4 18.5 MB

猜你喜欢： Foundation Training ITIL Exam Certification Udemy FreeCourseWeb com

【影视】 [ DevCourseWeb.com ] Udemy - Itil V4 Foundation Essentials For It Service Excellence

收录时间:2023-12-23 文档个数:37 文档大小:1.1 GB 最近下载:2025-02-05 人气:3052 磁力链接

• ~Get Your Files Here !/4 - ITIL Guiding Principles/21 - Progress Iteratively with Feedback.mp4 68.9 MB
• ~Get Your Files Here !/4 - ITIL Guiding Principles/25 - Optimize and Automate.mp4 64.8 MB
• ~Get Your Files Here !/2 - Service Management Concepts/6 - The Four Dimensions of Service Management.mp4 61.3 MB
• ~Get Your Files Here !/5 - ITIL Practices/26 - Overview of ITIL Practices.mp4 59.7 MB
• ~Get Your Files Here !/4 - ITIL Guiding Principles/22 - Collaborate and Promote Visibility.mp4 52.2 MB
• ~Get Your Files Here !/4 - ITIL Guiding Principles/20 - Start Where You Are.mp4 52.0 MB
• ~Get Your Files Here !/5 - ITIL Practices/27 - Service Level Management.mp4 42.6 MB
• ~Get Your Files Here !/4 - ITIL Guiding Principles/18 - Introduction to ITIL Guiding Principles.mp4 40.8 MB
• ~Get Your Files Here !/5 - ITIL Practices/30 - Change Control and Release Management.mp4 39.6 MB
• ~Get Your Files Here !/1 - Introduction to ITIL v4 Foundation/3 - Evolution of ITIL From v3 to v4.mp4 39.4 MB
• ~Get Your Files Here !/4 - ITIL Guiding Principles/24 - Keep It Simple and Practical.mp4 38.2 MB
• ~Get Your Files Here !/3 - ITIL Service Value Chain Activities/15 - Service Transition Overview and Key Concepts.mp4 38.1 MB
• ~Get Your Files Here !/2 - Service Management Concepts/12 - Service Relationships and Service Value Chains.mp4 36.5 MB
• ~Get Your Files Here !/4 - ITIL Guiding Principles/19 - Focus on Value.mp4 35.1 MB
• ~Get Your Files Here !/1 - Introduction to ITIL v4 Foundation/4 - Key Concepts and Principles of ITIL v4.mp4 35.1 MB
• ~Get Your Files Here !/3 - ITIL Service Value Chain Activities/17 - Continual Service Improvement Overview and Key Concepts.mp4 32.8 MB
• ~Get Your Files Here !/4 - ITIL Guiding Principles/23 - Think and Work Holistically.mp4 31.1 MB
• ~Get Your Files Here !/5 - ITIL Practices/28 - Incident Management.mp4 28.9 MB
• ~Get Your Files Here !/2 - Service Management Concepts/5 - Introduction to Service Management.mp4 28.7 MB
• ~Get Your Files Here !/1 - Introduction to ITIL v4 Foundation/2 - What is ITIL and Why is it Important.mp4 28.2 MB

猜你喜欢： Foundation Itil Essentials Service Udemy DevCourseWeb V4 Excellence com

【影视】 ITIL Foundation Training V3

收录时间:2021-10-27 文档个数:22 文档大小:1.1 GB 最近下载:2024-10-20 人气:337 磁力链接

• 10 - ITIL V3 - Functies en processen in Service Design A .wmv 91.0 MB
• 07 - ITIL V3 - Continual Service Improvement .wmv 90.4 MB
• 04 - ITIL V3 - Service design .wmv 88.7 MB
• 03 - ITIL V3 - Service strategy .wmv 73.3 MB
• 09 - ITIL V3 - Functies en processen in Service Strategy .wmv 69.6 MB
• 06 - ITIL V3 - Service operation .wmv 66.6 MB
• 11 - ITIL V3 - Functies en processen in Service Design B .wmv 65.8 MB
• 15 - ITIL V3 - Functies en processen in Service Operation B.wmv 63.9 MB
• 12 - ITIL V3 - Functies en processen in Service Transition A.wmv 56.7 MB
• 05 - ITIL V3 - Service transition.wmv 54.2 MB
• 20 - ITIL V3 - oefen examen Vraag 16 tm 20 .wmv 48.8 MB
• 13 - ITIL V3 - Functies en processen in Service Transition B.wmv 44.3 MB
• 14 - ITIL V3 - Functies en processen in Service Operation A .wmv 41.2 MB
• 16 - ITIL V3 - Functies en processen in Continual service improvement .wmv 40.8 MB
• 19 - ITIL V3 - oefen examen Vraag 11 tm 15 .wmv 39.1 MB
• 01 - ITIL V3 - Introductie.wmv 38.8 MB
• 18 - ITIL V3 - oefen examen Vraag 6 tm 10.wmv 32.7 MB
• 17 - ITIL V3 - oefen examen Vraag 1 tm 5.wmv 32.3 MB
• 08 - ITIL V3 - Korte intermezzo .wmv 28.5 MB
• 02 - ITIL V3 - Service management .wmv 24.0 MB

猜你喜欢： Foundation Training V3 ITIL

【影视】 Udemy - Fundamentos de ITIL V3.INTERCAMBIOSVIRTUALES.org

收录时间:2020-03-01 文档个数:119 文档大小:1.0 GB 最近下载:2024-09-26 人气:1039 磁力链接

• 06 Transición del Servicio/057 Gestión de Cambios.mp4 70.9 MB
• 07 Operación del Servicio/073 Las Funciones de la Operación del Servicio.mp4 63.5 MB
• 04 Estrategia del Servicio/035 Procesos de la Estrategia del Servicio.mp4 54.5 MB
• 05 Diseño del Servicio/044 Gestión de Niveles de Servicio.mp4 54.1 MB
• 07 Operación del Servicio/069 Gestión de Incidentes.mp4 44.1 MB
• 07 Operación del Servicio/071 Gestión de Problemas.mp4 40.0 MB
• 06 Transición del Servicio/058 Gestión de Activos del Servicio y Configuraciones.mp4 33.8 MB
• 06 Transición del Servicio/059 Gestión de la Liberación y Despliegue.mp4 33.3 MB
• 04 Estrategia del Servicio/032 Conceptos Clave de la Estrategia del Servicio.mp4 31.0 MB
• 05 Diseño del Servicio/042 Conceptos Clave del Diseño del Servicio y el SDP.mp4 29.6 MB
• 05 Diseño del Servicio/046 Gestión de la Disponibilidad.mp4 29.6 MB
• 05 Diseño del Servicio/048 Gestión de Seguridad de la Información.mp4 28.0 MB
• 05 Diseño del Servicio/050 Gestión de la Continuidad de los Servicios de TI.mp4 27.5 MB
• 07 Operación del Servicio/068 Gestión de Eventos.mp4 27.4 MB
• 06 Transición del Servicio/060 Gestión del Conocimiento.mp4 23.1 MB
• 04 Estrategia del Servicio/033 Las Actividades de la Estrategia del Servicio.mp4 21.2 MB
• 07 Operación del Servicio/066 Conceptos Clave de la Operación del Servicio.mp4 19.4 MB
• 05 Diseño del Servicio/049 Gestión de Suplidores.mp4 18.9 MB
• 05 Diseño del Servicio/047 Gestión de la Capacidad.mp4 17.2 MB
• 01 Introducción/007 Objetivos de ITIL.mp4 17.1 MB

猜你喜欢： ITIL Fundamentos de Udemy INTERCAMBIOSVIRTUALES V3 org

【影视】 [FreeCoursesOnline.Me] [Linkedin] Improve Your ITIL® Skills [FCO]

收录时间:2020-02-21 文档个数:170 文档大小:876.3 MB 最近下载:2025-02-02 人气:4288 磁力链接

• 02 - Putting ITIL® into Practice Problem Management Techniques/0. Putting ITIL® Into Practice Problem Management Techniques/1. Welcome (course overview).mp4 40.7 MB
• 03 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/3. DevOps and ITIL®-Driven Shops/4. Practices.mp4 26.1 MB
• 03 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/4. ITIL®-Driven Shops and DevOps/6. Transition processes.mp4 21.6 MB
• 01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/Conclusion/2. Additional resources.mp4 18.8 MB
• 02 - Putting ITIL® into Practice Problem Management Techniques/8. Next Steps/2. Where to go.mp4 18.1 MB
• 03 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/3. DevOps and ITIL®-Driven Shops/3. Methods.mp4 18.1 MB
• 03 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/1. Introduction to DevOps for ITIL®-Driven Shops/1. The traditional enterprise IT shop and the .. with digitalization.mp4 17.4 MB
• 03 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/4. ITIL®-Driven Shops and DevOps/5. Design processes.mp4 17.1 MB
• 03 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/1. Introduction to DevOps for ITIL®-Driven Shops/3. What DevOps and enterprise DevOps have ..how they differ.mp4 16.3 MB
• 03 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/4. ITIL®-Driven Shops and DevOps/4. Strategy processes.mp4 15.0 MB
• 01 - Putting ITIL® Into Practice Applying ITIL® Foundation Concepts/2. Seven Ways to Apply ITIL Foundation Concepts/4. Enact and enable outcomes.mp4 13.5 MB
• 03 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/4. ITIL®-Driven Shops and DevOps/2. The service life cycle.mp4 13.4 MB
• 03 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/4. ITIL®-Driven Shops and DevOps/9. Functions.mp4 13.1 MB
• 03 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/4. ITIL®-Driven Shops and DevOps/11. Technology and architecture.mp4 13.1 MB
• 02 - Putting ITIL® into Practice Problem Management Techniques/7. Post-Implementation and Major Problem Review/5. How to do it Example.mp4 13.0 MB
• 03 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/2. DevOps and Enterprise IT Challenges/1. Enterprise-level change control and release gates.mp4 12.5 MB
• 02 - Putting ITIL® into Practice Problem Management Techniques/5. Component Failure Impact Analysis/1. What is it.mp4 12.2 MB
• 03 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/3. DevOps and ITIL®-Driven Shops/1. Values.mp4 11.4 MB
• 02 - Putting ITIL® into Practice Problem Management Techniques/6. Service Outage Analysis/4. How to do it Steps.mp4 10.9 MB
• 03 - Putting ITIL® into Practice DevOps for ITIL® Practitioners/2. DevOps and Enterprise IT Challenges/2. Legacy, regulated, and nonautomated environments.mp4 10.9 MB

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【影视】 ITIL

收录时间:2020-03-23 文档个数:17 文档大小:626.9 MB 最近下载:2025-02-01 人气:3295 磁力链接

• 7-Change Management.mp4 51.9 MB
• 13-Availability Management.mp4 51.7 MB
• 11-IT Services Financial Management.mp4 50.4 MB
• 9-Configuration Management.mp4 50.1 MB
• 14-IT Service Continuity Management.mp4 47.5 MB
• 3-IT Service Management Concepts.mp4 45.6 MB
• 5-Incident Management.mp4 45.6 MB
• 8-Release Management.mp4 43.0 MB
• 2-IT Infrastructure Library.mp4 40.9 MB
• 6-Problem Management.mp4 40.6 MB
• 4-Service Desk Support.mp4 38.5 MB
• 10-SLA Management.mp4 36.2 MB
• 12-Capacity Management.mp4 34.5 MB
• 15-IT Security Management.mp4 33.8 MB
• 1-Introduction to ITIL.mp4 16.2 MB
• EXIN.TestInside.EX0-101.v2009-07-01.by.Tom.184q.vce 133.8 kB
• EXIN.ExamWorx.EX0-101.v2009-07-21.by.CONAN.120q.vce 64.3 kB

猜你喜欢： ITIL

【影视】 Pluralsight - ITIL Foundation Lifecycle Phases and Processes

收录时间:2020-03-02 文档个数:132 文档大小:455.0 MB 最近下载:2024-04-28 人气:379 磁力链接

• 7.Service Transition Processes - Approve, Manage, Deploy, and Document Change/34.Change Management.mp4 18.9 MB
• 12.Continual Service Improvement Process - The Seven-step Process/62.The Seven-step Improvement Process of CSI.mp4 18.9 MB
• 10.Service Operation Functions - Units of Organization to Accomplish Work/51.The Service Desk.mp4 17.5 MB
• 5.Service Design Processes - Setting the Stage for Successful Delivery/20.Service Level Management.mp4 13.8 MB
• 7.Service Transition Processes - Approve, Manage, Deploy, and Document Change/33.Service Asset and Configuration Management.mp4 13.5 MB
• 9.Service Operation Processes - Where Services Are Visible to Customers/44.Incident Management.mp4 13.4 MB
• 9.Service Operation Processes - Where Services Are Visible to Customers/46.Problem Management.mp4 12.5 MB
• 5.Service Design Processes - Setting the Stage for Successful Delivery/21.Service Catalog Management.mp4 12.2 MB
• 7.Service Transition Processes - Approve, Manage, Deploy, and Document Change/36.Knowledge Management.mp4 11.0 MB
• 5.Service Design Processes - Setting the Stage for Successful Delivery/23.Availability Management.mp4 10.9 MB
• 3.Service Strategy Processes - Portfolio, Finances, and Relationships/11.Business Relationship Management.mp4 10.4 MB
• 10.Service Operation Functions - Units of Organization to Accomplish Work/54.Application Management.mp4 10.0 MB
• 3.Service Strategy Processes - Portfolio, Finances, and Relationships/10.Financial Management for IT.mp4 10.0 MB
• 11.Continual Service Improvement – Introduction - Getting Better All the Time/56.What Is CSI.mp4 9.1 MB
• 2.Service Strategy Introduction - It's All About Adding Value/03.ITIL® Concepts Review.mp4 9.0 MB
• 9.Service Operation Processes - Where Services Are Visible to Customers/43.Event Management.mp4 9.0 MB
• 5.Service Design Processes - Setting the Stage for Successful Delivery/25.IT Service Continuity Management.mp4 9.0 MB
• 13.Preparing for the ITIL® Foundation Exam/66.How to Sign up for the Exam.mp4 8.9 MB
• 5.Service Design Processes - Setting the Stage for Successful Delivery/26.Information Security Management.mp4 8.9 MB
• 2.Service Strategy Introduction - It's All About Adding Value/05.Purpose, Objectives, and Scope of the Service Strategy Lifecycle Stage.mp4 8.7 MB

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【影视】 Career Academy ITIL

收录时间:2020-07-15 文档个数:4 文档大小:296.5 MB 最近下载:2025-02-01 人气:2244 磁力链接

• Module_1.wmv 110.3 MB
• Module_2.wmv 77.2 MB
• Module_4.wmv 60.3 MB
• Module_3.wmv 48.8 MB

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【影视】 ITIL 6 La mejora de servicios

收录时间:2020-03-16 文档个数:39 文档大小:277.8 MB 最近下载:2025-01-20 人气:840 磁力链接

• 5. La mejora de los siete puntos en ITIL/8. Concluir la mejora de servicios con ITIL.mp4 22.4 MB
• 1. Abordar la mejora de los servicios con ITIL/2. Medir para mejorar con ITIL.mp4 21.1 MB
• 3. Definir el alcance de la mejora/2. Mejorar los servicios de principio a fin.mp4 17.1 MB
• 3. Definir el alcance de la mejora/3. Mejorar componentes en ITIL.mp4 14.9 MB
• 2. Identificar los objetivos de mejora/4. Comprender cómo se llega a los factores críticos de éxito.mp4 14.1 MB
• 4. Detallar la metodología de seis pasos/4. Determinar cómo llegar.mp4 14.0 MB
• 5. La mejora de los siete puntos en ITIL/6. Presentar y utilizar la información.mp4 13.9 MB
• 2. Identificar los objetivos de mejora/5. Poner en marcha un registro CSI.mp4 13.6 MB
• 3. Definir el alcance de la mejora/4. Llegar a la madurez de los procesos.mp4 13.6 MB
• 4. Detallar la metodología de seis pasos/2. Saber dónde estás.mp4 12.2 MB
• 3. Definir el alcance de la mejora/1. Mejorar la ITSM como disciplina.mp4 10.7 MB
• 4. Detallar la metodología de seis pasos/6. Conservar la iniciativa.mp4 9.9 MB
• 5. La mejora de los siete puntos en ITIL/3. Recabar datos.mp4 9.2 MB
• 5. La mejora de los siete puntos en ITIL/1. Identificar la estrategia de mejora.mp4 9.2 MB
• Intro.mp4 8.5 MB
• 3. Definir el alcance de la mejora/5. Alinear el portafolio con las necesidades.mp4 8.2 MB
• 4. Detallar la metodología de seis pasos/3. Saber dónde quieres ir.mp4 6.8 MB
• 2. Identificar los objetivos de mejora/2. Comprender lo que hay que analizar y por qué.mp4 6.6 MB
• 5. La mejora de los siete puntos en ITIL/4. Tratar los datos.mp4 6.5 MB
• 2. Identificar los objetivos de mejora/3. Implementar métodos de gestión de la calidad.mp4 6.5 MB

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【影视】 Fundamentos de ITIL La explotación de servicios

收录时间:2020-03-05 文档个数:27 文档大小:224.6 MB 最近下载:2025-01-31 人气:751 磁力链接

• 1. Descubre los distintos subprocesos en ITIL/6. Abordar el Service Desk.mp4 35.6 MB
• 1. Descubre los distintos subprocesos en ITIL/9. Cómo gestionar los problemas en ITIL.mp4 32.7 MB
• 1. Descubre los distintos subprocesos en ITIL/10. Gestión de las solicitudes.mp4 22.9 MB
• 1. Descubre los distintos subprocesos en ITIL/11. Cómo gestiona ITIL los cambios.mp4 20.9 MB
• 1. Descubre los distintos subprocesos en ITIL/8. Gestionar los incidentes en ITIL.mp4 18.5 MB
• 1. Descubre los distintos subprocesos en ITIL/5. Gestionar los accesos con ITIL.mp4 15.6 MB
• 1. Descubre los distintos subprocesos en ITIL/7. ITIL y la gestión de eventos.mp4 14.9 MB
• 2. Conclusiones sobre la utilización de servicios/1. El papel de los expertos en explotación.mp4 10.5 MB
• 2. Conclusiones sobre la utilización de servicios/3. Balance de la explotación de los servicios.mp4 9.4 MB
• 2. Conclusiones sobre la utilización de servicios/2. Automatizar ITIL para ganar eficacia.mp4 9.1 MB
• 1. Descubre los distintos subprocesos en ITIL/4. Cómo gestiona ITIL las aplicaciones.mp4 8.2 MB
• Intro.mp4 7.6 MB
• 1. Descubre los distintos subprocesos en ITIL/2..Gestionar las operaciones en ITIL.mp4 6.5 MB
• 1. Descubre los distintos subprocesos en ITIL/1. Comprender el objetivo de este servicio.mp4 6.1 MB
• 1. Descubre los distintos subprocesos en ITIL/3. Gestionar las infraestructuras.mp4 6.0 MB
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