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    【其他】 CBT Nuggets - ITIL Intermediate Lifecycle CSI
    收录时间:2020-03-25 文档个数:3 文档大小:1.6 GB 最近下载:2025-01-31 人气:2139 磁力链接
    • tgzCBTNuggets.ITIL.Intermedidate.Lifecycle.CSI-PRODEV.tgz 1.6 GB
    • txtTorrent Downloaded From ExtraTorrent.cc.txt 352 Bytes
    • txtTorrent downloaded from demonoid.pw.txt 46 Bytes
    【压缩文件】 [ FreeCourseWeb.com ] Udemy - ITIL 2011- v3 Foundation - Complete Course Practice Exams.zip
    收录时间:2020-03-25 文档个数:1 文档大小:7.1 GB 最近下载:2025-02-03 人气:3967 磁力链接
    • zip[ FreeCourseWeb.com ] Udemy - ITIL 2011- v3 Foundation - Complete Course Practice Exams.zip 7.1 GB
    【影视】 ITIL®_ COBIT®_ PMP®_ PRINCE2®_ LEAN SIX-SIGMA_ MSP®_ SCRUM®_ MOP®_ TOGAF®_ c'est quoi__H264_AAC_240p.3gp
    收录时间:2020-03-24 文档个数:1 文档大小:69.7 MB 最近下载:2025-01-25 人气:8068 磁力链接
    • 3gpITIL®_ COBIT®_ PMP®_ PRINCE2®_ LEAN SIX-SIGMA_ MSP®_ SCRUM®_ MOP®_ TOGAF®_ c'est quoi__H264_AAC_240p.3gp 69.7 MB
    【影视】 ITIL
    收录时间:2020-03-23 文档个数:17 文档大小:626.9 MB 最近下载:2025-02-01 人气:3295 磁力链接
    • mp47-Change Management.mp4 51.9 MB
    • mp413-Availability Management.mp4 51.7 MB
    • mp411-IT Services Financial Management.mp4 50.4 MB
    • mp49-Configuration Management.mp4 50.1 MB
    • mp414-IT Service Continuity Management.mp4 47.5 MB
    • mp43-IT Service Management Concepts.mp4 45.6 MB
    • mp45-Incident Management.mp4 45.6 MB
    • mp48-Release Management.mp4 43.0 MB
    • mp42-IT Infrastructure Library.mp4 40.9 MB
    • mp46-Problem Management.mp4 40.6 MB
    • mp44-Service Desk Support.mp4 38.5 MB
    • mp410-SLA Management.mp4 36.2 MB
    • mp412-Capacity Management.mp4 34.5 MB
    • mp415-IT Security Management.mp4 33.8 MB
    • mp41-Introduction to ITIL.mp4 16.2 MB
    • vceEXIN.TestInside.EX0-101.v2009-07-01.by.Tom.184q.vce 133.8 kB
    • vceEXIN.ExamWorx.EX0-101.v2009-07-21.by.CONAN.120q.vce 64.3 kB
    【影视】 CBT Nuggets (ITIL Foundation Level) Tranning Videos by Michael Shannon MKV
    收录时间:2020-03-20 文档个数:16 文档大小:2.1 GB 最近下载:2025-01-27 人气:893 磁力链接
    • mkv9. Service Design P4.mkv 215.3 MB
    • mkv15. Service Operations (Request Fulfillment and Access Management).mkv 176.6 MB
    • mkv4. Service Strategy P1.mkv 167.6 MB
    • mkv5. Service Strategy P2.mkv 163.2 MB
    • mkv14. Service Operations (Event, Incident, and Problem Management).mkv 152.4 MB
    • mkv7. Service Design P2.mkv 136.0 MB
    • mkv12. Service Transition (Change Management and Release & Deployment Management).mkv 136.0 MB
    • mkv3. The Service Lifecycle.mkv 135.2 MB
    • mkv8. Service Design P3.mkv 132.2 MB
    • mkv2. ITIL in the Real World.mkv 127.1 MB
    • mkv13. The Service Desk.mkv 126.2 MB
    • mkv11. Service Transition( Knowledge, Asset and Configuration Management).mkv 96.1 MB
    • mkv6. Service Design P1.mkv 82.0 MB
    • mkv10. Service Transition (Transition Planning and Support).mkv 80.7 MB
    • mkv1.Introduction to ITIL 2011 Foundations.mkv 74.7 MB
    • mkv16. Continual Service Improvement.mkv 69.9 MB
    【压缩文件】 [ FreeCourseWeb.com ] ITIL Release, Control and Validation (RCV).zip
    收录时间:2020-03-18 文档个数:1 文档大小:10.9 GB 最近下载:2025-01-29 人气:4703 磁力链接
    • zip[ FreeCourseWeb.com ] ITIL Release, Control and Validation (RCV).zip 10.9 GB
    【压缩文件】 ITIL 4 Foundation Certification For IT Professionals
    收录时间:2020-03-17 文档个数:4 文档大小:1.1 GB 最近下载:2024-11-26 人气:816 磁力链接
    • zipITIL 4 Foundation Certification For IT Professionals.zip 1.1 GB
    • urlDownload more courses.url 123 Bytes
    • txtDownloaded from TutsGalaxy.com.txt 73 Bytes
    • txtTutsGalaxy.com.txt 52 Bytes
    【影视】 ITIL 6 La mejora de servicios
    收录时间:2020-03-16 文档个数:39 文档大小:277.8 MB 最近下载:2025-01-20 人气:840 磁力链接
    • mp45. La mejora de los siete puntos en ITIL/8. Concluir la mejora de servicios con ITIL.mp4 22.4 MB
    • mp41. Abordar la mejora de los servicios con ITIL/2. Medir para mejorar con ITIL.mp4 21.1 MB
    • mp43. Definir el alcance de la mejora/2. Mejorar los servicios de principio a fin.mp4 17.1 MB
    • mp43. Definir el alcance de la mejora/3. Mejorar componentes en ITIL.mp4 14.9 MB
    • mp42. Identificar los objetivos de mejora/4. Comprender cómo se llega a los factores críticos de éxito.mp4 14.1 MB
    • mp44. Detallar la metodología de seis pasos/4. Determinar cómo llegar.mp4 14.0 MB
    • mp45. La mejora de los siete puntos en ITIL/6. Presentar y utilizar la información.mp4 13.9 MB
    • mp42. Identificar los objetivos de mejora/5. Poner en marcha un registro CSI.mp4 13.6 MB
    • mp43. Definir el alcance de la mejora/4. Llegar a la madurez de los procesos.mp4 13.6 MB
    • mp44. Detallar la metodología de seis pasos/2. Saber dónde estás.mp4 12.2 MB
    • mp43. Definir el alcance de la mejora/1. Mejorar la ITSM como disciplina.mp4 10.7 MB
    • mp44. Detallar la metodología de seis pasos/6. Conservar la iniciativa.mp4 9.9 MB
    • mp45. La mejora de los siete puntos en ITIL/3. Recabar datos.mp4 9.2 MB
    • mp45. La mejora de los siete puntos en ITIL/1. Identificar la estrategia de mejora.mp4 9.2 MB
    • mp4Intro.mp4 8.5 MB
    • mp43. Definir el alcance de la mejora/5. Alinear el portafolio con las necesidades.mp4 8.2 MB
    • mp44. Detallar la metodología de seis pasos/3. Saber dónde quieres ir.mp4 6.8 MB
    • mp42. Identificar los objetivos de mejora/2. Comprender lo que hay que analizar y por qué.mp4 6.6 MB
    • mp45. La mejora de los siete puntos en ITIL/4. Tratar los datos.mp4 6.5 MB
    • mp42. Identificar los objetivos de mejora/3. Implementar métodos de gestión de la calidad.mp4 6.5 MB
    【文档书籍】 ITIL
    收录时间:2020-03-10 文档个数:115 文档大小:260.2 MB 最近下载:2025-02-01 人气:982 磁力链接
    • pdfOGC_ITIL_v3_Service_Lifecycle_Introduction_ITIL.pdf 15.3 MB
    • pdfITIL_v3.2007_The_Official_Introduction_To_The_ITIL_Service_LifeCycle.pdf.pdf 15.2 MB
    • pdfOGC_ITIL_v3_Service_Design.pdf 9.5 MB
    • pdfOGC_ITIL_v3_Service_Strategy.pdf 9.2 MB
    • swfITIL_v3_The_Art_of_Service_Online_Learning_Videos/Module2/Module2.swf 8.0 MB
    • pdfITIL3_Service_Strategy.pdf 7.4 MB
    • pdfService_Strategy.pdf 7.4 MB
    • pdfOGC_ITIL_v3_Service_Transition.pdf 7.3 MB
    • swfITIL_v3_The_Art_of_Service_Online_Learning_Videos/Module4/Service_Design_and_SLM.swf 6.5 MB
    • swfITIL_v3_The_Art_of_Service_Online_Learning_Videos/Module5/Service_Design_and_SLM.swf 6.5 MB
    • pdfITIL3_Official_Introduction.pdf 6.4 MB
    • pdfThe_Official_Introduction_to_the_ITIL_Service_Lifecycle.pdf 6.4 MB
    • pdfITIL3_Service_Design.pdf 6.1 MB
    • pdfService_Design.pdf 6.1 MB
    • swfITIL_v3_The_Art_of_Service_Online_Learning_Videos/Module1/Module1.swf 6.0 MB
    • swfITIL_v3_The_Art_of_Service_Online_Learning_Videos/Module5/Release_and_Deployment.swf 5.5 MB
    • swfITIL_v3_The_Art_of_Service_Online_Learning_Videos/Module3/Strategy_FMIT.swf 5.3 MB
    • pdfITIL_V3_SERVICE_IMPROVEMENT_5.pdf 5.2 MB
    • swfITIL_v3_The_Art_of_Service_Online_Learning_Videos/Module4/Supplier_and_Service_Catalog.swf 5.0 MB
    • swfITIL_v3_The_Art_of_Service_Online_Learning_Videos/Module4/Capcity_Management.swf 4.9 MB
    【文档书籍】 ITIL V3 2011
    收录时间:2020-03-09 文档个数:5 文档大小:75.3 MB 最近下载:2025-01-28 人气:4495 磁力链接
    • pdf01 - ITIL V3 2011 Service Strategy.pdf 22.3 MB
    • pdf02 - ITIL V3 2011 Service Design.pdf 15.6 MB
    • pdf04 - ITIL V3 2011 Service Operation.pdf 15.3 MB
    • pdf03 - ITIL V3 2011 Service Transition.pdf 15.1 MB
    • pdf05 - ITIL V3 2011 Continual Service Improvement.pdf 6.9 MB
    【压缩文件】 [ FreeCourseWeb.com ] ITIL Service Design (SD).zip
    收录时间:2020-03-09 文档个数:1 文档大小:12.8 GB 最近下载:2025-02-05 人气:4158 磁力链接
    • zip[ FreeCourseWeb.com ] ITIL Service Design (SD).zip 12.8 GB
    【影视】 Pearson IT Certification - ITIL Foundation Exam LiveLessons
    收录时间:2020-03-08 文档个数:65 文档大小:10.3 GB 最近下载:2025-02-02 人气:4349 磁力链接
    • mp4part22.mp4 594.3 MB
    • mp4part45.mp4 449.7 MB
    • mp4part47.mp4 437.4 MB
    • mp4part23.mp4 433.4 MB
    • mp4part34.mp4 340.1 MB
    • mp4part51.mp4 337.6 MB
    • mp4part36.mp4 301.0 MB
    • mp4part04.mp4 300.7 MB
    • mp4part02.mp4 282.5 MB
    • mp4part25.mp4 281.6 MB
    • mp4part20.mp4 261.4 MB
    • mp4part35.mp4 257.6 MB
    • mp4part50.mp4 254.9 MB
    • mp4part48.mp4 252.3 MB
    • mp4part07.mp4 251.0 MB
    • mp4part44.mp4 237.9 MB
    • mp4part38.mp4 234.4 MB
    • mp4part19.mp4 221.1 MB
    • mp4part33.mp4 219.7 MB
    • mp4part06.mp4 214.1 MB
    【影视】 Cert Prep_ ITIL Foundations
    收录时间:2020-03-07 文档个数:204 文档大小:9.2 GB 最近下载:2024-12-25 人气:8103 磁力链接
    • mp403 Service Management as a Practice/008 Other quality frameworks_ ISO_IEC 20000 and the Plan-Do-Check-Act (PDCA) model.mp4 277.6 MB
    • mp407 Life-Cycle Processes_ Part Two/006 Change management.mp4 257.1 MB
    • mp406 Life-Cycle Processes_ Part One/014 IT Service Continuity Management.mp4 226.1 MB
    • mp406 Life-Cycle Processes_ Part One/009 Service Level Management_ Overview and key concepts.mp4 200.6 MB
    • mp406 Life-Cycle Processes_ Part One/012 Availability management.mp4 178.9 MB
    • mp406 Life-Cycle Processes_ Part One/013 Capacity management.mp4 175.2 MB
    • mp407 Life-Cycle Processes_ Part Two/012 Release and Deployment Management.mp4 175.0 MB
    • mp405 Life-Cycle Phases/014 Service measurement systems and metrics.mp4 165.9 MB
    • mp404 Key Principles Models and Concepts/004 Specific roles.mp4 164.8 MB
    • mp407 Life-Cycle Processes_ Part Two/018 Event management.mp4 160.7 MB
    • mp406 Life-Cycle Processes_ Part One/015 Security management.mp4 144.0 MB
    • mp404 Key Principles Models and Concepts/001 Processes.mp4 142.9 MB
    • mp407 Life-Cycle Processes_ Part Two/026 Problem-management activities.mp4 142.0 MB
    • mp405 Life-Cycle Phases/008 Service Transition_ Goal scope processes and key concepts.mp4 132.0 MB
    • mp405 Life-Cycle Phases/001 Service Strategy_ Goal scope processes and key concepts.mp4 131.5 MB
    • mp407 Life-Cycle Processes_ Part Two/003 Service Asset and Configuration Management.mp4 131.3 MB
    • mp407 Life-Cycle Processes_ Part Two/019 Incident management.mp4 130.4 MB
    • mp407 Life-Cycle Processes_ Part Two/011 Change management interfaces.mp4 127.8 MB
    • mp408 Service-Management Functions/003 Service Desk and objectives.mp4 127.1 MB
    • mp407 Life-Cycle Processes_ Part Two/004 Configuration Management System.mp4 126.9 MB
    【影视】 [ FreeCourseWeb ] ITIL® Practitioner
    收录时间:2020-03-07 文档个数:295 文档大小:11.9 GB 最近下载:2025-01-29 人气:2717 磁力链接
    • mp4~Get Your Course Here !/097 - Review Checkpoint Exercises.mp4 207.4 MB
    • mp4~Get Your Course Here !/012 - Getting Started with an Online Class.mp4 157.0 MB
    • mp4~Get Your Course Here !/014 - ITSM & Continual Improvement.mp4 151.6 MB
    • mp4~Get Your Course Here !/160 - Review Checkpoint Exercises.mp4 145.2 MB
    • mp4~Get Your Course Here !/002 - Instructor Introduction.mp4 144.0 MB
    • mp4~Get Your Course Here !/022 - Service Management Lifecycle.mp4 134.5 MB
    • mp4~Get Your Course Here !/185 - Review Checkpoint Exercises.mp4 127.8 MB
    • mp4~Get Your Course Here !/271 - Answer to Every ITIL “How To” Question.mp4 106.8 MB
    • mp4~Get Your Course Here !/221 - Review Checkpoint Exercises.mp4 105.0 MB
    • mp4~Get Your Course Here !/228 - Answer to Every ITIL “How To” Question.mp4 103.2 MB
    • mp4~Get Your Course Here !/045 - Communication in Management Systems.mp4 97.1 MB
    • mp4~Get Your Course Here !/259 - Review Checkpoint Exercises.mp4 95.5 MB
    • mp4~Get Your Course Here !/129 - Review Checkpoint Exercises.mp4 94.7 MB
    • mp4~Get Your Course Here !/001 - Course Introduction.mp4 94.5 MB
    • mp4~Get Your Course Here !/039 - Fundamentals of Communication.mp4 91.9 MB
    • mp4~Get Your Course Here !/006 - Why Are You Here.mp4 90.9 MB
    • mp4~Get Your Course Here !/108 - Progress Iteratively.mp4 83.1 MB
    • mp4~Get Your Course Here !/169 - Communication Is a 2-way Process.mp4 81.9 MB
    • mp4~Get Your Course Here !/249 - GQM By Example.mp4 81.3 MB
    • mp4~Get Your Course Here !/008 - What do you Expect.mp4 77.8 MB
    【影视】 Fundamentos de ITIL La transición de servicios
    收录时间:2020-03-06 文档个数:28 文档大小:173.0 MB 最近下载:2024-08-17 人气:924 磁力链接
    • mp41. Descubre los subprocesos de ITIL/8. Gestionar la base de datos DML.mp4 21.5 MB
    • mp41. Descubre los subprocesos de ITIL/9. Gestionar tus conocimientos dentro de ITIL.mp4 21.1 MB
    • mp41. Descubre los subprocesos de ITIL/5. Utilizar un soporte de inicio de vida con ITIL.mp4 17.5 MB
    • mp41. Descubre los subprocesos de ITIL/4. Planificar los despliegues en ITIL.mp4 16.0 MB
    • mp41. Descubre los subprocesos de ITIL/7. Gestionar la base de datos de los componentes.mp4 15.2 MB
    • mp42. Gestionar los cambios en ITIL/6. Mejorar la calidad de la etapa en ITIL.mp4 12.4 MB
    • mp41. Descubre los subprocesos de ITIL/6. Formar a los usuarios y el soporte en ITIL.mp4 12.4 MB
    • mp4Intro.mp4 7.7 MB
    • mp41. Descubre los subprocesos de ITIL/3. Unir los componentes y las pruebas en ITIL.mp4 7.5 MB
    • mp42. Gestionar los cambios en ITIL/5. Descubrir los modelos de cambio en ITIL.mp4 7.4 MB
    • mp42. Gestionar los cambios en ITIL/3. Hacer un cambio normal en ITIL.mp4 7.3 MB
    • mp42. Gestionar los cambios en ITIL/2. Proceder a un cambio urgente en ITIL.mp4 6.6 MB
    • mp41. Descubre los subprocesos de ITIL/2. Comprender el objetivo de este servicio.mp4 6.3 MB
    • mp42. Gestionar los cambios en ITIL/4. Efectuar una propuesta de cambio en ITIL.mp4 4.9 MB
    • mp41. Descubre los subprocesos de ITIL/1. Comprender el objetivo de este servicio.mp4 4.8 MB
    • mp42. Gestionar los cambios en ITIL/1. Efectuar un cambio estándar en ITIL.mp4 4.3 MB
    • txt1. Descubre los subprocesos de ITIL/Información.txt 233 Bytes
    • txt2. Gestionar los cambios en ITIL/Información.txt 233 Bytes
    • txtInformación.txt 233 Bytes
    • url1. Descubre los subprocesos de ITIL/www.intercambiosvirtuales.org - cursos-multimedia.url 152 Bytes
    【其他】 ITIL Study
    收录时间:2020-03-06 文档个数:1 文档大小:544.3 MB 最近下载:2025-02-04 人气:2356 磁力链接
    • ITIL StudyITIL Study 544.3 MB
    【影视】 Fundamentos de ITIL La explotación de servicios
    收录时间:2020-03-05 文档个数:27 文档大小:224.6 MB 最近下载:2025-01-31 人气:751 磁力链接
    • mp41. Descubre los distintos subprocesos en ITIL/6. Abordar el Service Desk.mp4 35.6 MB
    • mp41. Descubre los distintos subprocesos en ITIL/9. Cómo gestionar los problemas en ITIL.mp4 32.7 MB
    • mp41. Descubre los distintos subprocesos en ITIL/10. Gestión de las solicitudes.mp4 22.9 MB
    • mp41. Descubre los distintos subprocesos en ITIL/11. Cómo gestiona ITIL los cambios.mp4 20.9 MB
    • mp41. Descubre los distintos subprocesos en ITIL/8. Gestionar los incidentes en ITIL.mp4 18.5 MB
    • mp41. Descubre los distintos subprocesos en ITIL/5. Gestionar los accesos con ITIL.mp4 15.6 MB
    • mp41. Descubre los distintos subprocesos en ITIL/7. ITIL y la gestión de eventos.mp4 14.9 MB
    • mp42. Conclusiones sobre la utilización de servicios/1. El papel de los expertos en explotación.mp4 10.5 MB
    • mp42. Conclusiones sobre la utilización de servicios/3. Balance de la explotación de los servicios.mp4 9.4 MB
    • mp42. Conclusiones sobre la utilización de servicios/2. Automatizar ITIL para ganar eficacia.mp4 9.1 MB
    • mp41. Descubre los distintos subprocesos en ITIL/4. Cómo gestiona ITIL las aplicaciones.mp4 8.2 MB
    • mp4Intro.mp4 7.6 MB
    • mp41. Descubre los distintos subprocesos en ITIL/2..Gestionar las operaciones en ITIL.mp4 6.5 MB
    • mp41. Descubre los distintos subprocesos en ITIL/1. Comprender el objetivo de este servicio.mp4 6.1 MB
    • mp41. Descubre los distintos subprocesos en ITIL/3. Gestionar las infraestructuras.mp4 6.0 MB
    • txt1. Descubre los distintos subprocesos en ITIL/Información.txt 233 Bytes
    • txt2. Conclusiones sobre la utilización de servicios/Información.txt 233 Bytes
    • txtInformación.txt 233 Bytes
    • url1. Descubre los distintos subprocesos en ITIL/www.intercambiosvirtuales.org - cursos-multimedia.url 152 Bytes
    • url2. Conclusiones sobre la utilización de servicios/www.intercambiosvirtuales.org - cursos-multimedia.url 152 Bytes
    【压缩文件】 Chrysler ITIL ISIS
    收录时间:2020-03-02 文档个数:1 文档大小:4.4 GB 最近下载:2025-02-01 人气:4589 磁力链接
    • isoITIL ISIS January 2008.iso 4.4 GB
    【安装包】 ITIL
    收录时间:2020-03-02 文档个数:161 文档大小:435.0 MB 最近下载:2025-02-03 人气:3189 磁力链接
    • exeextras/IBMTivoliUnifiedProcess-v2_1_3.exe 37.0 MB
    • pdfHP_-_ITIL_Essentials_for_IT_Service_Management.Student_Workbook.pdf 30.9 MB
    • pdfItilium.pdf 30.8 MB
    • pdfITIL Поддержка услуг/ITIL-Поддержка услуг.pdf 21.6 MB
    • chmextras/Дитгер Хан - ПиК. Планирование и контроль. Концепция контроллинга.chm 18.8 MB
    • pdfJohn_Wiley___Sons_-_Information_Technology_Outsourcing_Transactions_-_Process__Strategies__an.pdf 18.7 MB
    • pdfMcgraw_Hill_Software_Project_Management_2nd_Edition.pdf 17.9 MB
    • pdfITILv3/OGC - ITIL v3 - Service Lifecycle - Introduction ITIL.pdf 15.3 MB
    • docITSM Введение ИТ Сервис-менеджмент/itSMF_ITIL Введение в ИТ Сервис-менеджмент.doc 11.4 MB
    • pdfITILv3/OGC - ITIL v3 - Service Design.pdf 9.5 MB
    • pdfITILv3/OGC - ITIL v3 - Service Strategy.pdf 9.2 MB
    • pdfJohn_Wiley___Sons_-_Integrating_Service_Level_Agreements.Optimizing_Your_OSS_For_SLA.pdf 8.8 MB
    • pdfReversing Secrets of Reverse Engineering (Apr 2005).pdf 8.8 MB
    • pdfITSM Введение ИТ Сервис-менеджмент/Introduction to itSMF - Введение в ИТ Сервис-менеджмент (rus).pdf 8.5 MB
    • pdfITILv3/OGC - ITIL v3 - Service Transition.pdf 7.3 MB
    • djvuITSM Введение ИТ Сервис-менеджмент/itSMF_ITIL Введение в ИТ Сервис-менеджмент.djvu 7.1 MB
    • pdfCentral_Computer_and_Telecommunications_Agency_-_ITSM_Case_Study.pdf 6.7 MB
    • chmO_Reilly_-_Essential_Microsoft_Operations_Manager.chm 5.9 MB
    • exeitil exam/VCE/visual_certexam_suite_setup.exe 5.2 MB
    • pptNSD.itsm.Kazan.ppt 4.9 MB
    【影视】 Pluralsight - ITIL Foundation Lifecycle Phases and Processes
    收录时间:2020-03-02 文档个数:132 文档大小:455.0 MB 最近下载:2024-04-28 人气:379 磁力链接
    • mp47.Service Transition Processes - Approve, Manage, Deploy, and Document Change/34.Change Management.mp4 18.9 MB
    • mp412.Continual Service Improvement Process - The Seven-step Process/62.The Seven-step Improvement Process of CSI.mp4 18.9 MB
    • mp410.Service Operation Functions - Units of Organization to Accomplish Work/51.The Service Desk.mp4 17.5 MB
    • mp45.Service Design Processes - Setting the Stage for Successful Delivery/20.Service Level Management.mp4 13.8 MB
    • mp47.Service Transition Processes - Approve, Manage, Deploy, and Document Change/33.Service Asset and Configuration Management.mp4 13.5 MB
    • mp49.Service Operation Processes - Where Services Are Visible to Customers/44.Incident Management.mp4 13.4 MB
    • mp49.Service Operation Processes - Where Services Are Visible to Customers/46.Problem Management.mp4 12.5 MB
    • mp45.Service Design Processes - Setting the Stage for Successful Delivery/21.Service Catalog Management.mp4 12.2 MB
    • mp47.Service Transition Processes - Approve, Manage, Deploy, and Document Change/36.Knowledge Management.mp4 11.0 MB
    • mp45.Service Design Processes - Setting the Stage for Successful Delivery/23.Availability Management.mp4 10.9 MB
    • mp43.Service Strategy Processes - Portfolio, Finances, and Relationships/11.Business Relationship Management.mp4 10.4 MB
    • mp410.Service Operation Functions - Units of Organization to Accomplish Work/54.Application Management.mp4 10.0 MB
    • mp43.Service Strategy Processes - Portfolio, Finances, and Relationships/10.Financial Management for IT.mp4 10.0 MB
    • mp411.Continual Service Improvement – Introduction - Getting Better All the Time/56.What Is CSI.mp4 9.1 MB
    • mp42.Service Strategy Introduction - It's All About Adding Value/03.ITIL® Concepts Review.mp4 9.0 MB
    • mp49.Service Operation Processes - Where Services Are Visible to Customers/43.Event Management.mp4 9.0 MB
    • mp45.Service Design Processes - Setting the Stage for Successful Delivery/25.IT Service Continuity Management.mp4 9.0 MB
    • mp413.Preparing for the ITIL® Foundation Exam/66.How to Sign up for the Exam.mp4 8.9 MB
    • mp45.Service Design Processes - Setting the Stage for Successful Delivery/26.Information Security Management.mp4 8.9 MB
    • mp42.Service Strategy Introduction - It's All About Adding Value/05.Purpose, Objectives, and Scope of the Service Strategy Lifecycle Stage.mp4 8.7 MB
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