CBT Nuggets (ITIL Foundation Level) Tranning Videos by Michael Shannon MKV

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9. Service Design P4.mkv 215.3 MB
15. Service Operations (Request Fulfillment and Access Management).mkv 176.6 MB
4. Service Strategy P1.mkv 167.6 MB
5. Service Strategy P2.mkv 163.2 MB
14. Service Operations (Event, Incident, and Problem Management).mkv 152.4 MB
7. Service Design P2.mkv 136.0 MB
12. Service Transition (Change Management and Release & Deployment Management).mkv 136.0 MB
3. The Service Lifecycle.mkv 135.2 MB
8. Service Design P3.mkv 132.2 MB
2. ITIL in the Real World.mkv 127.1 MB
13. The Service Desk.mkv 126.2 MB
11. Service Transition( Knowledge, Asset and Configuration Management).mkv 96.1 MB
6. Service Design P1.mkv 82.0 MB
10. Service Transition (Transition Planning and Support).mkv 80.7 MB
1.Introduction to ITIL 2011 Foundations.mkv 74.7 MB
16. Continual Service Improvement.mkv 69.9 MB