~Get Your Files Here !/05 - MONITOR & MEASURE/003 Measuring Customer Retention & Loyalty In An Online Business.mp4 64.2 MB
~Get Your Files Here !/04 - STRATEGIES & TACTICS/008 Customer Relationship Management (CRM).mp4 54.7 MB
~Get Your Files Here !/04 - STRATEGIES & TACTICS/006 Referral Programs.mp4 42.9 MB
~Get Your Files Here !/05 - MONITOR & MEASURE/002 Survival Analysis.mp4 41.1 MB
~Get Your Files Here !/04 - STRATEGIES & TACTICS/003 Amazing Customer Service & A WOW Experience.mp4 38.2 MB
~Get Your Files Here !/01 - Introduction/003 Benefits of Customer Retention.mp4 36.3 MB
~Get Your Files Here !/02 - WHERE ARE WE NOW/003 More Ways to Ask Your Data.mp4 32.5 MB
~Get Your Files Here !/02 - WHERE ARE WE NOW/002 Ask Your Data.mp4 30.3 MB
~Get Your Files Here !/02 - WHERE ARE WE NOW/001 Ask Your Team.mp4 27.7 MB
~Get Your Files Here !/01 - Introduction/002 Why you need to Focus on Customer Retention.mp4 27.1 MB
~Get Your Files Here !/05 - MONITOR & MEASURE/001 Monitor & Measure.mp4 25.5 MB
~Get Your Files Here !/04 - STRATEGIES & TACTICS/004 Loyalty & Rewards Programs.mp4 23.6 MB
~Get Your Files Here !/04 - STRATEGIES & TACTICS/009 Retention Emails.mp4 22.9 MB
~Get Your Files Here !/03 - GET YOUR COMPANY ON BOARD/003 Communicate & Educate Cross-Company.mp4 20.5 MB
~Get Your Files Here !/04 - STRATEGIES & TACTICS/007 Personalization.mp4 18.6 MB
~Get Your Files Here !/02 - WHERE ARE WE NOW/004 Ask The Customer.mp4 18.3 MB
~Get Your Files Here !/03 - GET YOUR COMPANY ON BOARD/005 Get Your Company On Board.mp4 18.2 MB
~Get Your Files Here !/04 - STRATEGIES & TACTICS/002 Great Customer Retention Strategies.mp4 17.7 MB
~Get Your Files Here !/04 - STRATEGIES & TACTICS/005 Great Support Systems Are Essential.mp4 17.3 MB
~Get Your Files Here !/03 - GET YOUR COMPANY ON BOARD/004 Hire The Right People.mp4 16.1 MB
~Get Your Files Here !/03 - GET YOUR COMPANY ON BOARD/002 Establish A Customer Retention Champion.mp4 14.9 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 5-3 For Online Business.m4a 14.9 MB
~Get Your Files Here !/03 - GET YOUR COMPANY ON BOARD/007 Get The Sceptics On Board.mp4 14.8 MB
~Get Your Files Here !/03 - GET YOUR COMPANY ON BOARD/006 Give Them The Skills To Perform.mp4 14.3 MB
~Get Your Files Here !/06 - CONCLUSION & ACTION STEPS/001 Conclusion & Immediate Action Steps.mp4 10.7 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 4-7 Customer Relationship Management (CRM).m4a 10.4 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 4-6 Referral Programs.m4a 9.5 MB
~Get Your Files Here !/01 - Introduction/001 Introduction.mp4 9.4 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 5-2 Survival Analysis.m4a 8.8 MB
~Get Your Files Here !/04 - STRATEGIES & TACTICS/001 Simplicity Is The Starting Point.mp4 8.6 MB
~Get Your Files Here !/03 - GET YOUR COMPANY ON BOARD/001 Get Top-Down Support.mp4 8.5 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 4-3 Amazing Customer Service _ WOW Experience.m4a 8.3 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 1-1 Intro P2.m4a 7.3 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 2-2.1 Ask Your Data.m4a 6.8 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 4-2 Great Customer Retention Strategies.m4a 6.2 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 4-9 Retention Emails.m4a 5.9 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 4-4 Loyalty _ Rewards Programs.m4a 5.8 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 1-1 Intro P1.m4a 5.7 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 3-3 Communicate _ Educate Cross-Company.m4a 4.9 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 5-1 Monitor _ Measure.m4a 4.7 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 2-1 Ask Team.m4a 4.4 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 2-2.2 Ask Your Data.m4a 4.0 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 4-5 Great Support Systems Are Essential.m4a 4.0 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 3-5 Get Your Company On Board.m4a 3.9 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 4-8 Personalization.m4a 3.9 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 3-4 Hire The Right People.m4a 3.6 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 3-2 Establish A Customer Retention Champion.m4a 3.3 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 3-7 Get The Sceptics On Board.m4a 3.0 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 3-6 Give Them The Skills To Perform.m4a 2.4 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 6-1 Conclusion.m4a 2.0 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 4-1 Simplicity Is The Starting Point.m4a 2.0 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 3-1 Get Top-Down Support.m4a 1.9 MB
~Get Your Files Here !/01 - Introduction/Audio Of The Customer Retention Course/Audio Customer Retention 0-0 Welcome.m4a 1.3 MB
~Get Your Files Here !/06 - CONCLUSION & ACTION STEPS/23451354-BONUS-10-Great-Resources-To-Improve-Customer-Retention.pdf 611.1 kB
~Get Your Files Here !/04 - STRATEGIES & TACTICS/23446920-Are-You-Making-It-Complicated.pdf 553.9 kB
~Get Your Files Here !/04 - STRATEGIES & TACTICS/23447024-Customer-Referral-Program-Examples.pdf 311.9 kB
~Get Your Files Here !/02 - WHERE ARE WE NOW/23445546-Evaluating-Your-Customer-Touchpoints.pdf 214.8 kB
~Get Your Files Here !/04 - STRATEGIES & TACTICS/23447132-10-Practical-CRM-Tactics-To-Start-Using-Today.pdf 209.5 kB
~Get Your Files Here !/03 - GET YOUR COMPANY ON BOARD/23445988-3-Ideas-To-Get-You-Started.pdf 202.3 kB
~Get Your Files Here !/02 - WHERE ARE WE NOW/23445758-Where-Are-We-Now.pdf 191.1 kB
~Get Your Files Here !/04 - STRATEGIES & TACTICS/23446994-2-ideas-for-a-super-successful-Loyalty-Program-offer.pdf 173.5 kB
~Get Your Files Here !/01 - Introduction/23445018-5-Mostly-Free-Tech-Tools-To-Help-You-Implement-A-CR-Strategy.pdf 157.2 kB
~Get Your Files Here !/05 - MONITOR & MEASURE/003 Measuring Customer Retention & Loyalty In An Online Business_en.vtt 12.2 kB
~Get Your Files Here !/04 - STRATEGIES & TACTICS/008 Customer Relationship Management (CRM)_en.vtt 9.0 kB
~Get Your Files Here !/04 - STRATEGIES & TACTICS/006 Referral Programs_en.vtt 8.3 kB
~Get Your Files Here !/04 - STRATEGIES & TACTICS/003 Amazing Customer Service & A WOW Experience_en.vtt 7.3 kB
~Get Your Files Here !/05 - MONITOR & MEASURE/002 Survival Analysis_en.vtt 7.2 kB
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~Get Your Files Here !/04 - STRATEGIES & TACTICS/004 Loyalty & Rewards Programs_en.vtt 5.3 kB
~Get Your Files Here !/04 - STRATEGIES & TACTICS/009 Retention Emails_en.vtt 5.2 kB
~Get Your Files Here !/01 - Introduction/002 Why you need to Focus on Customer Retention_en.vtt 5.2 kB
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~Get Your Files Here !/04 - STRATEGIES & TACTICS/005 Great Support Systems Are Essential_en.vtt 3.6 kB
~Get Your Files Here !/04 - STRATEGIES & TACTICS/007 Personalization_en.vtt 3.5 kB
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~Get Your Files Here !/03 - GET YOUR COMPANY ON BOARD/004 Hire The Right People_en.vtt 3.1 kB
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~Get Your Files Here !/03 - GET YOUR COMPANY ON BOARD/006 Give Them The Skills To Perform_en.vtt 2.2 kB
~Get Your Files Here !/04 - STRATEGIES & TACTICS/001 Simplicity Is The Starting Point_en.vtt 1.8 kB
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~Get Your Files Here !/01 - Introduction/001 Introduction_en.vtt 1.1 kB
~Get Your Files Here !/Bonus Resources.txt 357 Bytes