~Get Your Files Here !/3 - Visually Impaired customers/9 - Understanding the Unique Needs of Visually Impaired Individuals.mp4 223.6 MB
~Get Your Files Here !/6 - Customers with physical disabilities/21 - Understanding the Needs of Customers with Physical Disabilities.mp4 159.7 MB
~Get Your Files Here !/1 - Introduction/1 - Intro.mp4 154.5 MB
~Get Your Files Here !/2 - Serving customers with special needs/5 - Understanding different types of disabilities and special needs.mp4 125.9 MB
~Get Your Files Here !/5 - Customers with cognitive and learning disabilities/17 - Understanding the Needs of Customers with Cognitive and Learning Disabilities.mp4 79.4 MB
~Get Your Files Here !/4 - Customers with hearing impairments/13 - Meeting the Unique Needs of Customers who are Deaf or Hard of Hearing.mp4 66.3 MB
~Get Your Files Here !/2 - Serving customers with special needs/8 - Overview of Challenges in Serving Customers with Special Needs.mp4 44.5 MB
~Get Your Files Here !/5 - Customers with cognitive and learning disabilities/20 - Summary.mp4 10.1 MB
~Get Your Files Here !/6 - Customers with physical disabilities/24 - Summary.mp4 10.1 MB
~Get Your Files Here !/3 - Visually Impaired customers/12 - Summary.mp4 7.5 MB
~Get Your Files Here !/4 - Customers with hearing impairments/16 - Summary.mp4 7.4 MB
~Get Your Files Here !/5 - Customers with cognitive and learning disabilities/20 - TOP-3-THINGS-TO-IMPROVE-CUSTOMER-SERVICE-FOR-COGNITIVE-DISABILITIES.pdf 2.4 MB
~Get Your Files Here !/6 - Customers with physical disabilities/24 - TOP-3-THINGS-TO-IMPROVE-CUSTOMER-SERVICE-FOR-PHYSICAL-DISABILITIES.pdf 1.9 MB
~Get Your Files Here !/3 - Visually Impaired customers/11 - Customizations-for-visually-impaired.pdf 1.8 MB
~Get Your Files Here !/4 - Customers with hearing impairments/16 - TOP-3-THINGS-TO-IMPROVE-CUSTOMER-SERVICE-FOR-HEARING-IMPAIRMENTS.pdf 1.4 MB
~Get Your Files Here !/3 - Visually Impaired customers/9 - Understanding-the-unique-needs-for-visually-impaired.pdf 367.5 kB
~Get Your Files Here !/2 - Serving customers with special needs/5 - Understanding-Different-Types-of-Disabilities-and-Special-Needs.pdf 260.1 kB
~Get Your Files Here !/4 - Customers with hearing impairments/13 - Understanding-the-unique-needs-for-hearing-impairments.pdf 220.1 kB
~Get Your Files Here !/3 - Visually Impaired customers/12 - TOP-3-THINGS-TO-IMPROVE-CUSTOMER-SERVICE-FOR-VISUAL-IMPAORMENTS.pdf 158.4 kB
~Get Your Files Here !/6 - Customers with physical disabilities/21 - Understanding-the-Needs-of-Customers-with-Physical-Disabilities.pdf 75.5 kB
~Get Your Files Here !/5 - Customers with cognitive and learning disabilities/17 - Understanding-the-Needs-of-Customers-with-Cognitive-and-Learning-Disabilities.pdf 74.6 kB
~Get Your Files Here !/6 - Customers with physical disabilities/23 - List-of-alterations-to-be-done.pdf 45.6 kB
~Get Your Files Here !/2 - Serving customers with special needs/8 - Overview-of-Challenges-in-Serving-Customers-with-Special-Needs.pdf 42.3 kB
~Get Your Files Here !/1 - Introduction/4 - Digital Accessibility Ensuring Inclusive online Experiences for All.html 5.9 kB
~Get Your Files Here !/2 - Serving customers with special needs/7 - Universal Design Creating Inclusive and Welcoming Experiences.html 5.7 kB
~Get Your Files Here !/2 - Serving customers with special needs/6 - Assistive Technologies for Customers with Special Needs.html 5.2 kB
~Get Your Files Here !/7 - Summary/25 - Accessibility as a Human Right Building an Inclusive and Accessible World.html 4.8 kB
~Get Your Files Here !/3 - Visually Impaired customers/10 - Enhancing the Retail and Entertainment Experience Assistance Visually Impaired.html 4.5 kB
~Get Your Files Here !/3 - Visually Impaired customers/11 - Customizations that need to be done in shop or cafeteria serving visually impair.html 4.3 kB
~Get Your Files Here !/4 - Customers with hearing impairments/15 - Creating an Inclusive Shopping Experience for Customers with Hearing Impairments.html 4.2 kB
~Get Your Files Here !/4 - Customers with hearing impairments/14 - Customer Service Guidelines for Serving Customers with Hearing Impairments.html 4.1 kB
~Get Your Files Here !/6 - Customers with physical disabilities/22 - Best Customer Service for Customers with Physical Disabilities.html 4.1 kB
~Get Your Files Here !/6 - Customers with physical disabilities/23 - Alterations for Customers with Physical Disabilities.html 4.1 kB
~Get Your Files Here !/5 - Customers with cognitive and learning disabilities/18 - Alterations for Serving Customers with Cognitive and Learning Disabilities.html 3.8 kB
~Get Your Files Here !/1 - Introduction/3 - Expanding Business Opportunities and Attracting More Customers.html 3.7 kB
~Get Your Files Here !/5 - Customers with cognitive and learning disabilities/19 - Best Customer Service for Customers with Cognitive and Learning Disabilities.html 3.5 kB
~Get Your Files Here !/7 - Summary/26 - Key take aways for providing acessible customer service.html 3.2 kB
~Get Your Files Here !/1 - Introduction/2 - Mastering Accessible Customer Service Strategies Compliance and Inclusive In.html 2.4 kB
~Get Your Files Here !/Bonus Resources.txt 386 Bytes
Get Bonus Downloads Here.url 181 Bytes
~Get Your Files Here !/7 - Summary/1 - Accessible Customer Service Quiz.html 43 Bytes